FAQ
[accordion_father][accordion_son size=”18″ title=”What is the Nextcloud Exchange Connector?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]The Nextcloud Exchange Connector is a tool that enables bi-directional synchronization between Nextcloud and Microsoft Exchange, ensuring seamless collaboration for your organization.[/accordion_son][accordion_son size=”18″ title=”What is the initial set-up fee for the Nextcloud Exchange Connector?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]Configurations can differ in between organisations and from our experience, some additional support is needed for the initital set-up to improve your onboarding experience. We don’t think it’s fair to embed these costs in the yearly recurring subscription so that’s why we apply an initial set-up fee.[/accordion_son][accordion_son size=”18″ title=”Does the Nextcloud Exchange Connector work for both on-premises and M365 installations?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]Yes it does! Although we know that setting it up for M365 is more standarized compared to on-premises installations. So, if you have Microsoft Exchange on-premises, please contact our support team first via
support@sendent.com before placing your order, so we can discuss your set-up.[/accordion_son][accordion_son size=”18″ title=”Can I make changes to my plan?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]Yes, you can upgrade your number of users or contract duration at any time. We offer flexibility to meet your organization’s changing needs.[/accordion_son][accordion_son size=”18″ title=”Is there a free trial available?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]While we don’t offer a free version, we do offer interested customers a trial of the paid version.
Click here to inquire about a 14-day trial.[/accordion_son][accordion_son size=”18″ title=”What payment methods do you accept?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]We accept major credit cards (Visa, MasterCard, American Express, Discover), SEPA Direct Debit, and bank transfers.[/accordion_son][accordion_son size=”18″ title=”Is the Nextcloud Exchange Connector GDPR compliant?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]Yes, the Nextcloud Exchange Connector prioritizes data privacy and complies with GDPR and other relevant data privacy regulations to secure your synchronization processes.[/accordion_son][accordion_son size=”18″ title=”Do you offer discounts for non-profit organizations, educational institutions, or governments?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]We provide special pricing for these entities.
Click here to contact us about these discounts.[/accordion_son][accordion_son size=”18″ title=”How does billing work for the bundle?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]When you subscribe to the bundle, you will be billed for all included products as a single bundle. This simplifies billing and provides cost savings.[/accordion_son][accordion_son size=”18″ title=”What kind of customer support do you offer?” clr=”#052482″ bgclr=”rgba(239,239,239,0.69)” borderclr2=”#ededed”]We provide priority customer support to all our paid subscribers. Our dedicated support team is here to assist you with any questions or issues. Additionally, we offer a comprehensive Knowledge Base that’s freely accessible to all users. It’s a valuable resource providing detailed guides, FAQs, and helpful information to enhance your Sendent experience.[/accordion_son][/accordion_father]